Mortgage Loan Services
Mortgage Servicing and Solutions
Executive Overview
- Provide a comprehensive mortgage loan origination, processing and account servicing solution
- Increase operational efficiency, reduce costs and support brand differentiation
- Improve customer service quality and interaction
- Reduce overhead and administrative costs using flexible transaction-based pricing
- Leverage global expertise through a geographically compliant loan processing system
EDS Mortgage Loan Services offers flexible, scalable, build-your-own loan servicing packages – so you can meet consumer demands better and buy only the services you need. We support every aspect of back-office mortgage loan servicing, including payment processing, lien releases, investor accounting, customer relationship management, default management, marketing, escrow analysis, collections and loss mitigation.
Our services are available on “pay as you go” basis. This approach enables you to free up capital, convert fixed costs into variable costs – and devote more time and resources to your core business goals. Plus, with our private-label service, your customers never know that we're behind the scenes handling their calls and delivering services. All they know is that they're receiving fast credit decisions and friendly, knowledgeable service. EDS Mortgage Loan Services are only available internationally and not in the U.S.
As always, EDS, an HP company, will provide you the total front- and back-office solution to help your organization move into a more competitive position. With more than 40 years of financial industry experience, EDS offers the people, processes and technology you need to help your mortgage loan business grow, mitigating the risks while you manage your customers.
Available Features
- Global scale enables us to interface in any geography
- Loan origination processing, including credit application processing, automated credit decisioning, mortgage offer preparation and fulfillment, funds release, and closing document preparation
- Improves operational risk management by providing a tightly managed origination and servicing process
- Transaction-based pricing "pay by the drink"
- Mortgage loan servicing, including:
- Account administration
- Customer service
- Payment processing
- Account reporting
- Arrears management, foreclosure and securitization