Chief information officers (CIOs) have more choices to accomplish their objectives, including out-tasking, outsourcing, offshoring and insourcing strategic IT functions. However, having more options means managing more suppliers. Multisupplier governance helps companies achieve their business objectives through better management of complex outsourcing arrangements and improved IT transparency across the enterprise. Regardless of how IT services are delivered, a governance framework helps a company integrate multiple suppliers, better manage outcomes and assess effectiveness.
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