Consumer Loan Services
Executive Overview
- Provide comprehensive consumer loan origination and account servicing solution
- Increase operational efficiency and reduce costs
- Improve customer service quality and interaction
- Reduce overhead and administrative costs using flexible transaction-based pricing
- Leverage global expertise through a geographically compliant loan processing system
EDS Consumer Loan Services provides organizations with a comprehensive solution for processing consumer loans. EDS enables you to build your own loan servicing package by purchasing only the services, processes and systems you need. Plus, with EDS' private-label service, your customers never know that we're behind the scenes handling their calls and delivering services. All they know is that they're receiving fast credit decisions and friendly, knowledgeable service.
What sets EDS Consumer Loan Services apart from the competition is its combination of banking expertise, full-service loan capabilities, business process transformation skills and the high-powered technological expertise of EDS. EDS Consumer Loan Services can manage your organization’s loan applications through every stage – from origination to full servicing of collections, bankruptcy management and foreclosure. EDS provides total front- and back-office support to help your organization into a more competitive position. What's more, our services are available on "pay as you go" basis. This approach enables you to free up capital, convert fixed costs into variable costs – and devote more time and resources to your core business goals.
With EDS, you benefit from more than 40 years of financial experience in multiple geographies. Within the United States, our consumer loan services are offered through Wendover Financial Services, an EDS subsidiary.
Available Features
- Geography compliant loan processing systems for Europe and Asia Pacific
- Complete consumer loan origination and account servicing to credit-granting institutions
- Loan origination processing including credit application processing, automated credit decisioning, and closing documentation preparation
- Loan servicing including customer service, payment processing and arrears management
- Branded "private label" customer-interaction management
- In Asia Pacific, access to the security and comfort associated with a mortgage servicer rated "strong" by S&P
- Transaction-based pricing "pay by the drink"