Utilities
The Challenge
The business environment for utilities is difficult and complex. In North America, regulators and customers are clamoring for new solutions. Legacy systems must be addressed to cope with deregulation. In Europe, liberalization is almost complete. Demand is surging everywhere, and utility companies must meet it while:
- Achieving operational excellence
- Complying with regulations
- Boosting their balance sheet
- Preparing for an aging workforce
- Improving customer service and retention
The Answer
To cope effectively with a changing regulatory climate, capitalize on new opportunities and maintain investor confidence, you need forward-thinking solutions that can quantify potential benefits in terms of profitability, productivity and cost management. With more than 20 years of energy experience, EDS can help transform your information technology (IT) strategy to:
- Build a flexible, scalable architecture
- Increase operational efficiency
- Implement new operating and pricing models
- Improve profitability by reducing operational costs
- Meet future workforce needs
- Add new revenue streams
EDS has nearly 40 global utility clients, making us the industry leader in IT outsourcing. We offer a number of services to help your organization achieve high performance in all dimensions.
none foundThe Results
EDS has helped many utilities use IT to capitalize on new freedoms and meet increased competition head on.
- An industry leader knew it needed to restructure its operations to preserve its standing in a deregulated market. EDS rapidly deployed a robust, enterprise-level system that helped reduce costs, improve services and strengthen internal controls.
- A company that produces, transmits and distributes energy to approximately 650,000 customers turned to EDS for flexible solutions that optimized its aging technology systems and moved the company forward more cost effectively.
- A natural gas utility sought to fulfill a government mandate to keep rates as low as possible without compromising service quality. EDS created a full-service customer service Web site, utilizing much of the utility's existing Web application infrastructure to reduce the cost by nearly 50 percent.
- Read our Utilities case studies
- Download the EDS in Utilities Fact Sheet PDF, 176K
- Download the Utility Industry Business Issue Overview PDF, 1.1M
For more information about what EDS can do for you, LINK MISSING
Energy Industry
Behind the success of oil & gas companies and utilities providers is an ally, EDS. Helping overcome rising operating costs, improve asset productivity and transform their IT strategies to reduce risk, EDS empowers them to keep the world running.