Financial Services
A Presence In the Financial Industry
More About the Financial Services Industry
Today's financial services firms face mounting pressures on all fronts:
- Credit markets are creating industry turmoil
- Tightening credit guidelines that threaten revenue streams
- Growing reporting and risk management obligations like Sarbanes-Oxley, Know Your Customer and Basel II
- The difficulties of sustaining growth in overly-saturated markets
- Innovative products that address the needs of a diverse client base such as retirees and young emerging and ethnic segments
- Growing concerns over customer data security and identity management
- Increasing competition not just from traditional competitors, but from other organizations that expand their service offerings
- The complexities that arise from mergers and acquisitions and from expanding into the global marketplace
Whether you're trying to maintain competitive advantage, looking for ways to position yourself better for mergers or acquisitions or expanding into the global marketplace, the challenges are as complex as they are varied. And while you deal with these fundamental concerns, you're met with increasing demands from investors, regulators and customers.
The Answers
How do you succeed in this environment? The first step is to ensure that you have the infrastructure and solutions to support your business strategy. With the right systems in place, your organization can more rapidly comply with regulations, operational risk and security issues. You can also open up new product offerings, reduce customer turnover and minimize fixed costs and maximize productivity. In addition, you can leverage outsourcing opportunities to reduce overhead, while still enjoying the scalability you need to support future growth or new initiatives.
For nearly 40 years, EDS has provided consulting, business and information technology (IT) services to more than 200 financial institutions around the world, helping them tackle the most critical issues they face, while opening up a new realm of possibilities.
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- EDS is behind some of the leading innovations in the banking world today. Through EDS, you can access consulting and implementation services in key areas such as CRM, business process outsourcing, check processing, consumer card and loan services, legacy transformation, SOA capabilities and much more.
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- Align your business and IT strategies to help uncover ways to minimize costs, automate processes, support compliance and address other business and technology issues.
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- Take advantage of core services such as technology and call-center outsourcing and applications transformation to increase profitability, meet regulatory requirements and improve customer service.
The Right Approach For the Right Results
More than 15,000 EDS professionals are dedicated specifically to helping clients in the financial services industry improve performance and increase profitability. We specialize in providing solutions that deliver rapid, tangible results and measurable ROI, without disrupting day-to-day operations. Our Designed for RunTM and LINK MISSING processes help you attain higher productivity to drive real results. For example:
- A leading regional bank discovers how a 1 percent increase in retention can lead to a 6 percent increase in profitability.
- A financial institution with a 25-year-old legacy system gains a competitive edge by adding online banking capabilities within a three-month engagement.
- A California-based insurer updated its aging systems to enable self-service capabilities – and produced a projected five-year net benefit of more than $29 million.
- An institution with more than 1,200 branches consolidated its systems to create substantial efficiencies; for example, payroll batch cycles that once took 17 hours are now completed in three hours.
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Financial Services Industry
Behind the success of the world's leading financial institutions is an ally, EDS. Helping with CRM, business process outsourcing, check processing, and consumer card and loan services, EDS minimizes their costs and optimizes their productivity.